Technical Support & Customer Service

At Belzona, customer service takes on a whole new meaning. Distributors and Consultants service industry by providing:

• 24 hour emergency service and assistance.
• Extensive customer training on application methods for Belzona systems.
• On-site assistance and supervision of applications.
• Material in urgent situations (i.e., during shutdowns, time clause contracting, or dry docking). Belzona will do whatever is necessary to get the product on-site and the repair underway.
• On-site seminars, specifically tailored to meet the customers needs.

Belzona also maintains an international databank of thousands of applications to be used as a reference tool by Consultants, Distributors and customers.

Standing at the forefront of technology once again, Belzona introduced the first computerized Performance Improvement Program for Centrifugal Pumps. By utilizing the most advanced computer technology, Belzona is able to provide its customers with individualized, detailed working specifications along with recommended solutions to increase pump efficiencies.

By fax, phone or E-Mail, the Distribution Network and our customers can constantly communicate, worldwide, with a dedicated team of engineers and chemists who understand equipment problems, budget constraints and scheduling conflicts.

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